Based in Brussels, this innovative company is a global market player and market leader in innovative payment solutions. As experts in financial processing, they provide services to fulfil all needs of international customers. Besides traditional payment solutions, their services are also geared for mobile payments, e-payments, and e-identity transactions. Obviously, all these transactions must be processed seamlessly, securely and efficiently. And that’s what they do!
--------- What will you do?
You will manage existing large accounts.
A challenging job is subject to continuous change. Within this multinational organization, they are looking for a dynamic and driven professional who has a passion for creating long lasting and durable relationships. As an account manager, you are responsible for relationship building and sales with large accounts that will accelerate the business.
As an account manager, you are in charge of managing a portfolio of existing customers from A-Z:
You manage your own portfolio of clients across different sectors (retail, food service, international department stores, travelling, tourism, etc)
You will visit in a daily basis (medium &) large size clients. Appointments are managed by yourself.
You will develop a network of contacts internally and externally (at the clients) and grow your client portfolio by cross selling & upselling.
You will inform your clients and answer all questions they have concerning electronic payments, and find solutions to more complex questions and situations your client may have. With a focus on creating a long term partnership with your clients in order to define together a ‘cashless’ strategy that fits the client needs.
You are responsible for the retention and re-engagement of clients
After a product launch, you will pitch these new services and/or products to clients and gather important feedback
In your contacts you will find the right balance between your commercial approach and technical insight in the matter of terminals and e-payment.
You will target on retention and sustainable growth and develop long lasting partnerships.
--------- Who are you?
We’re sure you like to work customer-centric, but it’s also important that:
You have a master’s degree
You have a first relevant experience in account management and face-to-face client contact
You are a professional communicator and are able to talk and act on many organizational levels, being a strong relationship builder
You think out of the box and dare to take initiative
You have a strong interest in technical products and eager to learn about these topics
You strive to obtain results, not only in numbers but also in building relationships
You're a natural negotiator and can convince others easily
You enjoy teamwork & networking and next to this, you are able to work autonomously
You are fluent in French and English with a good understanding of Dutch
--------- What do they offer?
Working at this challenging company is above all choosing an exciting job! On top of that:
They offer a large number of training hours and an open career path.
You’ll also find a very good work-life balance.
An attractive salary and interesting extra-legal benefits, with this they also provide an annual bonus, a company car, a Sodexo card (equivalent meal vouchers), ecocheques and a large insurance package (hospitalization, pension, disability, death).